Terms & Conditions
These terms and conditions cover wine sales from Broadland Wineries and Belgars™ websites. Belgars™ is a registered trademark of Broadland Wineries Ltd.
Privacy Policy
When you make a purchase from this website, we collect personal information to enable us to process and deliver your order. By buying wine from us, you consent to Broadland Wineries maintaining, recording, holding and using personal data we collect about you.
If you have any questions relating to privacy matters please contact us by email on: sales@broadland-wineries.com
Data Protection
Broadland Wineries is fully committed to the Data Protection Act 1998, and is dedicated to the privacy of your information. We undertake not to provide your details to a third party except your address details may be provided to a carrier. Unless you have indicated to the contrary we will add your details to our marketing database and from time to time may send you details of offers. We undertake to exclude you should you not wish to receive these at any time in the future.
Non-Delivery & Cancellation
If you don't like any wine, for whatever reason...or if any bottle is broken or spoilt upon delivery we'll replace it - simple as that.
You may cancel your order for any reason up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened and intact and returned to us. We will refund the full price of the order including delivery within 30 days from the date of cancellation.
Occasionally we do have to substitute wines for a later vintage or an alternative of equal or greater value. If you are unhappy with any substitutions you receive we will arrange collection at our cost. Claims for non-delivery must be made within three months of your order date.
Complaints are taken very seriously and we will endeavour to respond as soon as possible.
f you have any questions regarding orders and general enquiries please do let us know by emailing sales@broadland-wineries.com or phoning us on 01603 872 474.
Intellectual Property Rights
All copyright, database rights, trademarks (including the Broadland Wineries ® trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Broadland Wineries, or the applicable licensor.
Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Broadland Wineries) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.
Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Broadland Wineries or using this website as a shopping resource.
Security
All information (including credit card details) is sent and received using the latest in secure e-commerce software. Broadland Wineries will continue to use new security protocols and software as they become available.
If you have any questions about any aspect of site security please contact Mr John Kingsmill on johnkingsmill@broadlandwinery.com
Disclaimer
Broadland Wineries has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Broadland Wineries takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.
Broadland Wineries shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.
All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Broadland Wineries makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.
Broadland Wineries assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Broadland Wineries will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.
Broadland Wineries also prohibits all persons from providing hypertext or other links to the www.Broadland Wineries.co.uk website, (other than to our home page) from their web site or from a third party's web site without our prior written consent.
Age Restrictions
It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.
Company Details
Company Secretary
Broadland Wineries Ltd
Chapel Street
Cawston
Norfolk
NR10 4BG
We reserve the right to make changes to the website or to this disclaimer at any time. This does not affect your statutory rights as a consumer.
Disability
Broadland Wineries Limited is committed to ensuring that its services are available to all, and in particular seeks to comply with the provisions of The Disability Discrimination Act.
Traditional Fruit